Signed, sealed, delivered
Customer satisfaction is declining. Jonathan Sharp discusses the demise of customer experience and how companies can use technology to better manage the relationship
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Digital transformation
Understanding the WTO e-commerce moratorium
The WTO e-commerce moratorium has been renewed. Andrea Andrenelli and Javier López González explore the different issues around the moratorium debate
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Accelerating strategic investment in the EU
The EU has to manage the climate and digital transitions and achieve greater economic resilience. Maria Demertzis, David Pinkus and Nina Ruer discuss the potential EU approach to funding strategic objectives
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After USTR’s move, global governance of digital trade is fraught with unknowns
The US has dropped its support for unhindered international digital trade. Patrick Leblond argues that it now makes an e-commerce agreement at the WTO more likely
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Responsible innovation in disruptive digital and data technologies
Paul Samson, Constance de Leusse, Paul Fehlinger and Aaron Shull identify transformative technologies and argue that responsible innovation is essential because of their potential disruptive effects
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Globalisation and crossborder data transfers
Banri Ito and Eiichi Tomiura use a survey of Japanese firms in 2019 and 2021 to examine the dynamics of corporate activities related to crossborder data flows
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Digital trade is good for growth: can it also solve our ESG challenges?
Digital trade is good for growth. Pamela Mar argues that digitalising trade could enable SMEs to a be future ready, environmentally, and socially conscious businesses
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Cutting down on downtime
Alan Stewart-Brown discusses how Out of Band Management and network operations drive network resilience during network outages
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Putting digital enquiries under the microscope
Jonathan Sharp argues that companies need to embrace modern technologies and ways of working such as AI, the use of social media, hybrid working or they will almost certainly be left behind
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WCR Best Digital Jurisdiction 2019
World Commerce Review is pleased to announce Bermuda has been awarded the WCR Best Digital Jurisdiction 2019
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