CRM

Tech

July 17, 2024 Op-ed

Signed, sealed, delivered

Customer satisfaction is declining. Jonathan Sharp discusses the demise of customer experience and how companies can use technology to better manage the relationship

World Commerce Review

The global trade and finance platform.

World Commerce Review has been keeping the global trade and financial community informed for 18 years. Opinion pieces by leading policy players cover the latest thinking on global trade, ESG, sustainable development, climate action, fintech, trade finance, artificial intelligence, executive development and more.